Co-Managed IT Services

Co-managed IT Services is an IT management service model that allows businesses and administrators to customize which IT services to keep in-house and which to partner. It gives businesses a unique opportunity to pair the convenience and up-to-date resources of an external IT management service with their own in-house specialists to optimize efficiency. With co-managed services, you can pick and choose the resources you need and when you need them. IT co-managed services is an opportunity to create a partnership to supplement, enhance and support your existing IT team.
What we offer you is more than just our enterprise monitoring tools for proactive and responsive analysis and support. We are also offering assistance with special projects such as server upgrades, network upgrades, and any other technology consulting you may need. We do all of this while remaining invisible to your end users because we always want you to be the first point of contact.
  • Enterprise Level Monitoring
  • Proactive & Responsive Analysis
  • Proactive & Responsive Support
  • Project Assistance
  • Upgrade Assistance
  • Consulting

For a complete outsourced IT Department for your business please check out our full Managed IT Services option.


Co-Managed IT Services

Co-Managed Services: Billed per Workstation and Server per Month

Services Inclusive with Co-Managed IT

  • Persistent Remote Workstation Access by COMPsmith Technology Services
  • Microsoft Patch Management
  • Anti-virus Software with Daily Updates & Web Filtering
  • Active Cyber Security Monitoring
  • Hard Drive Status


Billable Service Rates

  • Remote support billed per hour in 15-minute increments
  • Projects planning / consulting billed per hour
  • Onboarding fees may apply depending on device type

Co-Managed Backup Plan: Billed per Workstation and Server per Month

Services Inclusive with Managed Backup

  • Setup of Encrypted Vault to store all data
  • Full System Backup & Daily Differential Backups
  • 100GB of Backup Data Storage per workstation
  • 500GB of Backup Data Storage per server
  • Local Backup Storage can be added on to speed up recoveries
  • Data Restoration is not included. If Data Restoration is required, standard billing rates apply